Bard Santner Incorporated, a leading financial intermediary and advisory firm specialising in asset management, corporate finance and wealth management, has launched a new money remittance platform TX Money Transfer, promising a new value proposition based on “reliability, transparency and efficiency”.

Bard says it wants to improve reliability, transparency on charges to avoid hidden costs and promote collaboration to remove process chokeholds from the sector that have taken a toll on clients who find it easy to send money, but hard to receive due to bottlenecks at the end of the value chain.

In business, bottlenecks occur when a process is inefficient or time-consuming, causing delays in the key workflows and inconveniences to customers.

Bard executive director Lucia Chingwaru said at the launch of the new remittance service at Holiday Inn Hotel in Harare her company is determined to offer quality and reliable service while building scale and presence across the country in collaboration with existing players.

“Today marks a momentous occasion as we introduce TX Money Transfer, a new business specifically designed to cater to the urgent financial needs of individuals and companies requiring swift fund transfers.

“Our main objective is to bridge existing gaps in the remittance sector by offering a reliable, transparent and integrated service.

“Reliability is key to us, just like transparency is. We also need to work with others in an integrated, not fragmented way,” she said.

Chingwaru said it was critical to let clients know charges and hidden costs involved in the remittance process to ensure transparency.


Besides, she wants emerging players to work closely with established ones to create a hub to deliver “last mile” payment solutions in area where there is a problem of receiving money once it has been sent.

Essentially, this involves identifying and removing bottlenecks which emerge as both silent stumbling blocks to delivery at critical focal points over the financial flow processes, intermediation and outcomes.

This means Bard, working with other players, has to delve into the nuances of bottlenecks, dissecting their anatomy and impact while devising mitigation strategies.

“To start with, we need to study the current system with existing players to remove bottlenecks in the sector to ensure smooth and better service for our clients and good returns for business.

“To grasp their significance of this issue, we should delve into the nuances of bottlenecks, dissecting their anatomy, impact, and strategies for mitigation,” shr said.


“Let’s identify process chokeholds, supply chain disruptions, capacity constraints and ripple effects like time theft as we know that bottlenecks steal time from us and undermined productivity.

“There is also need to pay attention to the issue of opportunity cost: Every minute spent waiting in a queue, for instance, due to bottlenecks is a missed opportunity elsewhere.

“To address some of these key issues requires collaboration with others and process redesign and revisit of workflows.


“Technology can be used to address these issues. For instance, we need to ensure automation and artificial intelligence in critical areas which can help. The idea is to increase capacity, reduce lead time and improve capacity. It is crucial to continuously monitor the process and remove bottlenecks.”

The innovative and colourful launch pivoting financial intermediation and inclusivity in a technology-driven sector was at the Holiday Inn Hotel and Africa Unity Square in Harare.

From Harare, the launch roadshow will move to Bulawayo and other main cities around the country.


As part of its engagement and marketing drive, TX will be offering mouth-watering gold coin prizes worth US$100 000 until the end of the year through raffle draws.