The Zimbabwe Registrar General, Mr Clement Masango is evasive on when his office will resume the printing of passports as he argues that there is a system malfunction and he cannot tell when the problem will be resolved, Zimeye has revealed.
ZimEye managed to get in touch with the Registrar General late Thursday afternoon regarding the department’s failure to print passports.
Mr Clemence Masango told ZimEye the current problem was still ongoing Thursday afternoon. He said since Wednesday night, nothing has changed.
“I released a notice statement on ZTV in the evening revealing that we have encountered a system malfunction, that is affecting us.
ZimEye asked if there is an expected completion date and Mr Masango replied saying, “engineers are working on it so I don’t have any timeframe, it is very difficult to say and I am not an engineer.”
At this point, the following were the responses :
SO FAR WHAT SHOULD PEOPLE DO, SHOULD THEY CONTINUE COMING?
“You are asking me something impossible… I have advised that we are having that challenge,” replied Masango.
HOW DO WE DESCRIBE THE CHALLENGE?
“You are now going technical.”
WE WERE ONLY ASKING FOR AN ESTIMATED DATE OF COMPLETION…
“Ah, no, this is like if a person is ill, even if you are a doctor, do you determine when the person will be healed? I am not an engineer but this is the situation we are faced with.”